Lloyd Broley

• Managed development from project planning, customization and configuration, user testing, and deployment across multiple environments over multiple project phases bringing in new functionality each time.

• Quickly developed knowledge of standards & best practices. Used this to reconstruct existing prototype into a standardised and sustainable product.

• Worked with stakeholders to understand their needs and manage expectations in a positive manner, sometimes finding solutions without any custom coding.

• Met with key users regularly during development to ensure look and feel was on a consistent path, utilising non-technical feedback to better tailor the solutions, to be as front-end user friendly as possible as well as presenting demos to senior stakeholders.

• Ability to resolve conflicts of preference and interest when implementing new ideas or solutions, providing easy to understand rationales to my decision making, bridging the gap between technical and non-technical clients by taking requirements and ideas, building mock-ups and explaining limitations and possibilities.

• Utilization of out of the box workflows and business flows to develop a new and unique solution for an existing business need that required streamlining.  This enabled more accurate reporting of over £10m in contributions allowing the business to drill down into their data and provide trend analysis.

• Fully configured the marketing app for use for corporate training client facing, creating portals, configuring web pages, and setting up marketing lists using 3rd party tool DotDigital.

• User and admin training and knowledge article creation. I am routinely holding user workshops which detail hands on how to use Dynamics efficiently and effectively in a test environment from setting up complex reports to integrated Power BI Dashboards.

• Monthly walk in user forums where I created and delivered training to a range of teams within the business including end users, other technical teams, and fellow admins. I then compile the ideas and send out reports to the core stakeholders. In this instance, I created a custom internal roadmap that feeds directly into Power BI and Dynamics that shows publicly what we are working on.

• Support of 3rd party stakeholder management and software lifecycle management. Keeping up to date with existing suppliers’ licencing models and providing current user base statistics to drive best renewal decisions. Understanding the current usage of our key systems allows us to project future usage and save money on unallocated licences.

• Data migration and manipulation. During the initial phase of Dynamics, I was tasked with cleansing all of our raw data we held on institutions. I used SQL to map out the raw files into a more comprehensible format and provide a single source of truth that was then mapped into Dynamics.

Responsibilities: 

• Create/update testing plans and manual & automated scripts aligned with the release plan for all MSoft Applications.

• Running manual & automated test scripts using Ruby on rails, Cucumber, and Selenium.

• Review testing results and identify, record, and prioritise bugs using JIRA and Test rail.

• Report on testing progress against scoped plan to internal and external stakeholders.

• Ownership of testing framework. This meant I was responsible for the creation of test scripts, evidence collection, defect management, and reports on development against internal roadmaps.

• Review testing results and identify, record, and prioritise bugs using JIRA and Test rail.

• The role dictated I worked unsocial hours, and travelled between sites all over the UK. This is something I thoroughly enjoyed doing, gave me huge job satisfaction, and led to my being regarded as a positive influence to people at all levels.